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Privacy Information

At  ORIJIN CULTURE (“we,” “us,” “our”), we are committed to protecting your privacy. Below our Privacy Policy explains how we collect, use, and share your data when you visit our websites, make purchases, or engage with us via email, SMS, or other communications. It also details your rights regarding your data under various privacy laws, including the **General Data Protection Regulation (GDPR)**, the **California Consumer Privacy Act (CCPA)**, and the **CAN-SPAM Act**.

Privacy Information

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.
Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.
Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites unless these are sites that are under our umbrella of brands.
Our site uses an subscription forms and order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Details: 

1. Information We Collect
 
We collect personal information that you voluntarily provide when:

- You sign up for our email or SMS lists.
- You make a purchase or engage with our website.
- You participate in promotional activities or events.

 The information we collect may include:
- Contact Information: Name, email address, phone number, mailing address.
- Transaction Data: Payment information, billing and shipping addresses.
- Technical Information: IP address, device type, browser type, cookies.
- Preferences & Interests: Your preferences for marketing communications and product interests.

2. How We Use Your Information
 
We use the information we collect to:

- Provide products and services you request.
- Communicate with you via email and SMS about promotions, offers, and product updates.
- Process your orders, transactions, and fulfill customer service inquiries.
- Personalize your experience on our website through targeted content.
- Comply with legal obligations and protect the security of our website and business. 

3. Data Sharing with Affiliated Businesses and Future Ventures
To offer a wider range of products and services, we may share your personal information with affiliated businesses and future ventures under the **Orijin Culture/ Orijin Venture umbrella, including:

- Orijin Culture (main Fashion Platform/ blog )
- Orijin Store (Retail Platform)
- Orijin Bees (Doll and Toy Line)
- Future Ventures (New businesses created by Orijin Culture)

By using our services, signing up for email or SMS communications, or making a purchase, you consent to your data being shared with these entities. All affiliated businesses will adhere to the same level of data protection and respect your privacy. 

If you do not wish for your data to be shared with affiliated businesses or future ventures, you can opt out at any time by following the Opt-Out instructions in Section 7. 

4. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist in running our website, conducting business operations, or delivering products to you. These service providers are required to protect your information and may only use it to perform services on our behalf. 

Examples of third-party services include:
- Payment processors.
- Shipping partners.
- Marketing service providers (email and SMS platforms).

 5. SMS/MMS Mobile Message Marketing Program Terms and Conditions
We offer a mobile messaging program (the "Program"), which you may opt into by providing consent. By participating, you agree to receive SMS/MMS marketing messages from us at the phone number you provide. Message and data rates may apply.

 User Opt-Out: You can stop receiving SMS messages at any time by replying "STOP" to any message. You may also receive a confirmation message after opting out.

MMS Disclosure: If your mobile device does not support MMS, SMS will be used.

 Program Description: Users who opt into the Program will receive messages regarding the marketing and sale of digital and physical products, services, and events.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

- Access and Correction: Request access to and correct any inaccuracies in your personal data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Portability: Request a copy of your data in a portable format.
- Objection and Restriction: Object to certain processing activities or request the restriction of data usage.

If you wish to exercise any of these rights, please contact us at care@orijinculture.com.

 
7. Opting Out of Communications
You may opt out of receiving communications from Orijin Culture or any of its affiliated businesses at any time:

- To opt out of email communications, click the "unsubscribe" link at the bottom of any marketing email.
- To opt out of SMS messages, reply "STOP" to any SMS you receive. 

8. Cookies and Tracking Technologies
We use cookies to track your shopping cart, remember your preferences, and provide personalized content. Cookies also help us understand how you use our website, which allows us to improve our services. You can manage cookie settings through your browser; however, disabling cookies may limit some website features. 

9. Security of Your Data
We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. Although we use advanced methods to protect data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. International Transfers of Personal Data
If you are located outside the United States, your personal information may be transferred to the U.S. or other countries where our service providers are located. By providing your data, you consent to these transfers, and we will take all steps to ensure your data is treated securely and in accordance with this Privacy Policy.

11. Compliance with Data Privacy Laws
We comply with applicable data privacy laws, including:

-  GDPR (General Data Protection Regulation):
Residents of the European Union have specific rights regarding their personal data, as detailed in Section 6.

- CCPA (California Consumer Privacy Act):
California residents have rights regarding the sale and disclosure of their personal data.

- CAN-SPAM Act: We comply with the CAN-SPAM Act by ensuring all marketing emails include an option to unsubscribe. 

12. Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of those websites to understand how they handle your data.

13. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review the policy periodically. Your continued use of our services after any updates will constitute your acceptance of the revised policy.

14. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

 

Orijin Culture, LLC
99 Wall Street, Suite 980, New York, NY 10005
care@orijinculture.com

1.877.56.7454

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

Un-Subscribe
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

Send an email to us by visiting the Contact Page.
Manage your email Subscriptions.

Correct/Update
This site gives users the following options for changing and modifying information previously provided.

Send an email to us by visiting the Contact Page.


SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

 ORIJIN CULTURE  (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply.

User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at store@orijinculture.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages.

Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

  • Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
  • Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
  • Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
  • Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
  • Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
  • Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge, LLC d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in New York, New York before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which SHOP | Orijin Culture ’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.