Store Policy

Safe Ordering Online with Us.

Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Domestic Shipping(USA)
All our domestic shipments are done via our trusted partners (USPS and DHL) who give an array of shipping time options including (Express Shipping which is 1-2 days). Although we've done our best in processing and fulfilling orders within 1-2 business days, our standard process and shipping timeframe is 7-14 business days. In addition, we also provide you a tracking number once a product has been fulfilled and left our facility, so that you can track your package. By the way, during holidays this holiday season we are gifting our customers with a FREE Priority Shipping. (USA Only).

International Shipping

We ship out your product typically within 1-2days although standard processing is up to 14days per our policy. Every country has its own clearance and logistic approach with regards to imported goods received which we respectfully abide via our trusted international courier services (USPS, FEDex and DHL). We suggest you check your country's custom laws and also percentage duties your country my charge upon arrival. We also provide you a tracking number once a product has been fulfilled and left our facility so that you can track the journey all the way to you.

Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within 14 days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order, exclusive of the tax and shipping cost. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.